Implementing Campfire is the start. Running it well, month after month, is the work that determines whether your finance function actually transforms — or whether the platform just becomes a more modern version of the same problems.
Cynder's managed services keep your Campfire deployment current, your data clean, and your finance function performing at the level the platform makes possible. Whether you have a finance team that needs occasional support, a lean team that needs help with the heavy lifting, or no internal finance function at all, we deliver a tiered service designed to match your team's capacity rather than force you into a one-size-fits-all package.
We work the way your business does. Locally based, locally accountable, and built specifically around the Campfire platform.
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Different businesses need different levels of support. Our three-tier structure is designed to fit cleanly against your actual situation — not to upsell you into a package you don't need.
Tier 1 — Platform Support. For finance teams who run their own books and need responsive expert help when something specific comes up.
Tier 2 — Co-Managed Finance. For lean finance teams who want to focus on strategy and analysis while Cynder owns specific recurring deliverables.
Tier 3 — Fully Managed Finance. For businesses that want a complete outsourced finance function delivered on Campfire, freeing internal leadership to focus on the business.
You can move between tiers as your business changes. A Series B client on Tier 1 who hires a new CFO mid-cycle can flex up to Tier 2. A Tier 3 client who builds out their own controller team can scale back to Tier 1. The platform stays the same; the support model adjusts.
For finance teams who own their close cycle and want expert help on tap.
What's included.
Best fit for. Established finance teams running monthly close confidently, where the platform itself is healthy and the need is occasional expert help rather than ongoing operational support.
Engagement model. Monthly retainer plus scoped project work for larger changes.
For lean finance teams who want senior support on the work that matters most.
What's included.
Everything in Tier 1, plus:
Best fit for. Series B–C tech companies with a finance leader and one or two team members, where the bottleneck is execution capacity rather than strategic thinking.
Engagement model. Mid-range monthly retainer scaled to volume and complexity.
For businesses that want a complete finance function delivered on Campfire.
What's included.
Everything in Tier 2, plus:
What stays with you. Strategic finance leadership — the CFO, VP Finance, or founder responsibility for capital allocation, fundraising, board engagement, and business strategy. We deliver the operational finance function; you keep the strategic one.
Best fit for. Pre-Series A businesses without an internal finance function, businesses transitioning between finance leaders, or established businesses choosing to outsource operational finance permanently.
Engagement model. Premium monthly retainer based on transaction volume, entity count, and reporting complexity.
Three things distinguish a Cynder managed services engagement from a traditional outsourced accounting firm or generalist bookkeeping service.
Campfire is what we do. Traditional accounting firms support whatever ledger their clients happen to be on — typically Xero, MYOB, or QuickBooks, with NetSuite or Sage Intacct for larger clients. Cynder's team works in Campfire every day. We know its quirks, its capabilities, and the workflows that make it perform.
The platform's automation is built into our service. Campfire automates reconciliations, revenue recognition, and reporting. A managed service that ignores that automation and runs the same manual processes traditional firms run is a managed service charging you for work the platform was supposed to eliminate. We pass that automation through to you in the form of faster turnaround and lower effective cost.
Local accountability, ANZ context. Your engagement is with a locally based team that understands Australian and New Zealand reporting requirements, audit relationships, and the realities of operating an ANZ-headquartered group with international entities. Time zones align. Conversations happen when you need them.
A 30-minute discovery conversation will tell you:
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